Policies

Whether you are needing assistance from our Customer Service Department, need to start a new service, want to know the cost per kWh, or would like to know more about employment opportunities, Holston Electric Cooperative is here to assist.

Our business goals

To supply our customers with economical, reliable service.
To promote and inform our customers of the benefits of cooperative electric service and of the safe and efficient uses of electricity.
To develop our employees’ professional skills and increase job satisfaction through training and education.
To recognize employees’ unique talents, personalities and contributions to our quality service efforts.
To protect and preserve our natural environment.
To foster the continued residential, commercial, and industrial growth of our region.